Case Studies

Guarantees and a challenge

When I visited Richer Sounds a couple of years back, I was absolutely gob-smacked by the guarantee that they offer.

This is what it says:-

Comprehensive 3 year cover plus...

• Free loan machine
• Free routine servicing/maintenance checks
• 50% buyback guarantee
• 30 day cooling-off period

All this for just £9.99.

Now for the really good bit.

"If you haven't taken advantage of our amazing Supercare cover by the time it expires, then simply return the form within one month of that date and we will happily refund its full value."

So here's the challenge for you.

Can you find a real guarantee from any business (your own included), that beats this one?